A return document in the Logicbroker system is used by a supplier notifying the retailer that a return has been received. This will typically contain all products received, reason for return by the end customer, and any other RMA information.
When creating a return against your order, it will not effect the status of that order or any other document in the system. However, it is still important that the PartnerPO and all SupplierSKU data on the return matches the order otherwise the return will be non-compliant and will not transmit.
Field Descriptions
EDI Field | Logicbroker Field | Description | Requirement |
---|---|---|---|
N/A |
Identifier.SourceKey |
Identifier that will come from the source system; typically this will match the PartnerPO. |
Read Only |
N/A |
Identifier.LogicbrokerKey |
ID to identify the document in the logicbroker system. |
Read Only |
N/A |
Identifier.LinkKey |
Used to link the document to the original source document. For example, It is best to supply the Order's linkkey when posting a shipment. This will make sure the order shipped quanitites are updated on the original order and all statuses are updated appropriateley. |
Optional |
N/A |
SenderCompanyId |
Logicbroker Internal Company ID to specify what company is sending the document. |
Required |
N/A |
ReceiverCompanyId |
Logicbroker Internal Company ID to specify what company is to receive the document. |
Required |
PRF01 |
PartnerPO |
This will be the purchase order number, this will be the main Key to link all your documents. |
Required |
BGN02 |
ReturnNumber |
Unique Identifier used to identify the Return |
Required |
N/A |
DocumentDate |
Date of the Return. This field will automatically default with the date the document is created. |
Required |
BGN03 |
ReturnDate |
Date of the Return. This field will automatically default with the date the document is created. |
Required |
N/A |
ExtendedAttribute.EXAMPLE |
Optional |
|
BLI09 (IN) |
ReturnLines.ItemIdentifier.PartnerSKU |
The Item identifier that is internal to the purchaser/merchant. |
Conditional - if received on an order this value should be returned |
BLI02 (VN) |
ReturnLines.ItemIdentifier.SupplierSKU |
The Item Identifier that is used by the supplier or the person fulfilling the product. |
Required |
BLI11 (UP) |
ReturnLines.ItemIdentifier.UPC |
Typically the U.P.C Consumer Package code will be provided; however additional standardized codes can be provided here as well. See specific partner instructions for details. |
Conditional - if received on an order this value should be returned |
N/A |
ReturnLines.Price |
Unit cost that the merchant expects to be billed for each unit fulfilled. |
Optional |
BLI03 |
ReturnLines.Quantity |
Used to indicate the quantity being returned |
Required |
BLI04 |
ReturnLines.QuantityUOM |
Unit of Measure for the Quantity being identified for this line. |
Required |
BLI:RDR04 (DR) |
ReturnLines.ReturnReason |
Free Form Reason for return of the line item. |
Required |
BLI:RDR04 (DR) |
ReturnLines.ReturnReasonCode |
Code specified by your partner to identify the return reason. Typical codes include: "1": "Wrong item shipped",
"2": "Wrong quantity shipped",
"3": "Damaged shipment",
"4": "Duplicate shipment",
"5": "Arrived late",
"6": "Wrong quantity ordered",
"7": "Wrong merchandise ordered",
"8": "Product quality issue",
"9": "Product not as described",
"10": "Defective product",
"11": "Too small",
"12": "Too large",
"13": "Not satisfied with sizing",
"14": "Not satisfied with color",
"15": "Do not want",
"16": "Other"
"17": "Lower price found",
"18": "Customer ordering error"
|
Required |
N/A |
ReturnLines.ExtendedAttribute.EXAMPLE |
N/A |
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